"My Experience with a Combo Light Purchase"
I recently got a combo light from Red Light Man. When it arrived, I noticed that one of the brass hooks on the back was bent, but the box itself was in decent condition. I reached out to Joe at Red Light Man, and to my surprise, a replacement was already on its way before I even had a chance to request it (I was at work and shot off an email before heading in). The new unit arrived promptly and in perfect condition.
As for the combo light, it’s just as fantastic as I had hoped. I really dig it. It’s straightforward, powerful, and super convenient. I also have a larger panel, but oddly enough, I find that my combo light outperforms it when it comes to alleviating pain and inflammation. At least, it seems to work quicker and a bit more effectively than my big panel.
In short, the product is awesome, and the customer service is top-notch.
bigladybug358
December 13, 2022
"Awesome product and top-notch support!"
Awesome customer support, and I'm a satisfied buyer!
I reached out to the company a few months prior to making my purchase, which was highly endorsed by a doctor I trust. They responded to my emails super fast, and every time, my inquiries were addressed thoroughly, with an offer to help with any additional questions I might have.
Once I placed my order, the light showed up promptly, well-packaged, and I absolutely love it! I haven't had it for long, so I can't speak to its effects just yet, but I'm eager to give it a go, especially since there's a ton of solid research backing these products.
I was quite taken aback by some negative reviews here, and after checking out the responses, it looks like most, if not all, are pretty unjust.
I highly suggest checking out Red Light Man!
Bobby.Gonzalez
November 14, 2022
"Top-notch products and fantastic support"
From beginning to end, Joe provided outstanding customer support and quality items. I reached out with a question and got a quick response from him. After that, I purchased the red light that fit my needs perfectly, and I couldn't be happier with it. The quality of the light seems superior to what I found from other places I looked into before. Joe offers thorough details on the website and responds to emails almost instantly. My order showed up in just 7 days, but when I checked the tracking, I noticed the courier had delivered it without leaving a card or text to inform me they had placed it in my garden shed. Joe was quick to reply to my worried email and helped me track down my package. Luckily, the courier had left a note with the tracker indicating where it was. Thanks to the courier's efforts, my parcel stayed dry despite the heavy rain that day. If I ever need another red light in the future, I’ll definitely shop again at Red Light Man—top-notch products and fantastic support.
ticklishtiger372
November 09, 2022
"Absolutely love this lamp!"
I had been on the lookout for a Near InfraRed / Red light lamp for quite a while. When I stumbled upon Red Light Man, I was over the moon. Their website is packed with amazing research on the various health perks of this light therapy. I just got my first lamp, and let me tell you, it’s beautifully crafted and a joy to use. The customer service has been super quick and professional, answering all my needy emails, which is great for someone who's just starting out with this tech. Even though I’m quite far away, my lamp showed up in no time. I’ll share more after I’ve had a chance to use it for a month or so.
daygan07
November 09, 2022
"Super Supportive"
Super supportive, approachable service and top-notch products. I reached out to Red Light Man a year after purchasing one of their lights for my husband's back to get some tips on dealing with a new ligament injury. They got back to me right away with some really useful info and guidance on how to handle my injury. I would definitely recommend this company.
SallyStanley
November 05, 2022
"Disappointing customer support"
It's a bummer, but there's no customer service to speak of. I reached out multiple times about a question on my order, but they never responded. I won't be buying from this place again!
"Appreciating the personal connection"
Everything's been great so far. I just bought a couple of gadgets to assist with fertility for me and my partner as we gear up for the next IVF cycle. I've bombarded Joe with all sorts of questions about the device, and he's been super friendly and supportive. It's pretty uncommon to get that kind of one-on-one help these days, and it feels really nice.
ticklishbear509
June 22, 2022
"Satisfied Long-Time User of Red Light Therapy"
For more than four years, I've been using a red light from Red Light Man. Whenever I've reached out for guidance, they've always responded with useful info. Primarily, I've utilized it for anti-aging, but it’s also helped with my dog's arthritis. Overall, I'm quite happy with it, and the light continues to perform well after all this time.
deidreai11
April 09, 2022
"Super pleased with my 670 red light..."
I'm super pleased with my 670 red light gadget. There are tons of budget options out there, but if you want to really get that light to your skin, you gotta have a strong source. Joe was great, answering all my questions and shipping it out the same day I placed my order. This is what running a business is all about - with heart and dedication.
orangeelephant291
January 25, 2022
"Awesome item and fantastic support"
Awesome item and fantastic support. I got the Combo Light, my first red light device, and I noticed it helped a little with my pain. I figured I needed something that could cover a larger area, so I sent it back within the 30-day window. Joe was super helpful and really knew his stuff about red light therapy, and the refund process was smooth and quick.
AudreyFowler
September 21, 2021
"Awesome products and excellent support"
I got myself a red lamp from Redlightman after chatting with Joe a bunch of times, and he helped me find the perfect lamp for what I needed. The lamp has been amazing, but it did have a little issue, and Joe swapped it out right away since it was still under warranty. Seriously, the customer service from this company is top-notch, and Joe really knows his stuff and is always ready to help with any questions. I can totally recommend this company for their awesome products and service.
heavydog653
September 05, 2021
"My Experience with Red/Infrared Devices"
Over the last year and a half, I bought two red/infrared gadgets from RedLightMan. One's a compact model, while the other is a larger body panel combo light.
The customer service I've received from this company has been top-notch, and I tell all my pals who are curious about red light therapy with the best wavelengths to check them out. They got interested after seeing how good my skin looks! At 76 years old, I’ve got nearly no wrinkles and zero texture issues.
I’m really pleased with my purchase.
MD
girlsfucker
July 27, 2021
"Top-notch personalized service and quality products."
I got in touch with Joe recently to buy a Red light. He pointed me to the best option for what I needed and even reached out after I mistakenly ordered the wrong one, knowing from our chat. Joe switched the order to send me the correct light and shared plenty of info on the areas I needed it for, like muscle trigger points and skincare. Seriously, the customer service is awesome, the company is solid, and that combo light is fantastic. I'd definitely give them a shout-out.
brownfish455
July 15, 2021
"If there was a way to give zero stars..."
If there was a way to give zero stars, you’d definitely earn it.
I urgently required this lamp, so I opted for the priciest shipping option...and sure enough, it made it to my continent, but somehow it ended up with a shipping label from Tennessee, USA, headed to Canada? What a scam?? I’m out my cash and still dealing with the frustration...Absolutely furious...THANKS FOR NOTHING.
JuanitaByrd
April 29, 2021
"Very Impressed"
Awesome item! I got it primarily to enhance my vision, and just after a week of use, I noticed some minor improvements. I even let my older dog chill in front of it while he naps, and I've seen the glaze in his eyes starting to fade away. I did quite a bit of homework before making this purchase, and I'm really happy I did. Sure, you can find cheaper gadgets on Amazon, but I reckon you'd risk your eyesight with those. You can tell it's a top-notch product the moment you switch it on for the first time. I’ll keep you posted on my progress in a few months.